After 20th Feb 2022 Google updated parts of their API.
This means that when you attempt to use certain features in your Influence database (such as the Map Pins feature) you may get a message stating:
A new KClient and Chromium integration is required. Please contact Influence Customer Services for More information.
e.g.
Essentially, you will need to download and install a small update (patch) file for your KClient software that connects you to your Influence database.
How to Download & Install the Chromium Update
To install the KClient + Chromium software follow the steps below:
Step 1: Close all Influence sessions.
Step 2: Go to www.influence-it.co.uk/downloads and download the K7Connector.exe and chromiumshim.msi files.
Step 3:
Install the K7Connector.exe and chromiumshim.msi files. Follow any on-screen instructions.
Once installed, re-start Influence. After you restart the Google Map Pins feature will then work.
Attachments (2)
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article