How to merge 2 Branch (sites) together

Created by Martin Parkinson, Modified on Sun, 2 Jul, 2023 at 3:17 PM by Martin Parkinson

It is possible to MERGE two or more Branch/Site records with one becoming the 'master' and the other branches being removed.
Associated Contact records and other details will be moved over to the selected 'master' site record.

Note: Before any merge or data change, it is good practice to ensure that you have a verified backup of your database.
A good time to do this sort of exercise is first thing in the morning, before any other activity and changes have been made.

How to Merge Branches

1) Run a Site (Branch) search (not a simple list) and find the branches you wish to merge.

2) Place a tick in the 'Inc' column against each record and then make sure you select the one which you wish to become the 'Master' record.

3) Right-click the master record in the grid and choose Merge marked Companies with selected Company (the naming of this may be different depending on the glossary used on your database).

The system will then merge the selected records including journals into your specified Branch. It is important to note that text fields, such as the Profile, will be kept from the 'Master' record.

e.g.
Bristol Hospital [Master] TICK
Bristol Hospital (Other Branch) TICK

You will then end-up with ONE branch on the system (Bristol Hospital)

Duplicate Contacts may be merged similarly via a Contact Search

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